The heart of our operations: Biggleswade warehouse
Located in Biggleswade, our state-of-the-art warehouse is the backbone of CEF Online. Spanning an impressive 350,000 square feet—equivalent to five football pitches—this facility is a testament to our scale and capability. Here, we house over 44,000 products, with 98% stock availability, making us the largest stockholder of electrical products in the UK.
Every month, our team processes over 80,000 orders, efficiently dispatching 180 pallets and 1,700 products daily. We ensure that every order is fulfilled promptly, keeping your projects on track.
5 simple steps for next-day delivery
Browse & order: You can easily browse our wide range of products in branch, on cef.mom, through the Trade App or in the Trade Catalogue.
Order processed: Our Customer Services Team swiftly handles and prints orders directly at CEF Online, Biggleswade.
Item(s) picked: Orders are packed efficiently by our state-of-the-art packing machines or manually by skilled packers, ensuring accuracy and speed.
Item(s) loaded and dispatched: Orders are then carefully loaded onto carriers' trailers, ensuring timely departures.
Overnight dispatch for next-day delivery: Carriers sort parcels and pallets overnight for smooth next-day delivery. Remember to order by 6pm for next-day service. Plus, it's free for orders over £50*.
Shopping made easy
In Branch: Explore our wide range of products in person and get expert advice from our knowledgeable staff.
Online: Browse, research, and compare products on cef.mom for next-day delivery.
Trade App: Order anywhere, anytime with the CEF Trade App, providing speed and convenience at your fingertips.
Trade Catalogue: Flip through the catalogue for easy browsing, research, and product comparisons.
Our commitment to a greener future
We're not just about speed and scale; we're also dedicated to sustainability. Our packing machines are designed to cut boxes to size, reducing waste and helping us achieve ISO 14001 certification. This commitment to protecting our planet is just one more way we're leading the industry.
Customer service you can count on
Customer service isn't just a department—it's the heart of everything we do. Our Customer Services Team, led by Adele Feller, is committed to providing exceptional service with every interaction. From handling inquiries to resolving issues, we go above and beyond to ensure that our customers feel valued and supported.
CEF offers exceptional customer service. We prioritise efficiency and excellence in every interaction. We consistently ensure that our customers feel valued and supported. We are committed to resolving issues swiftly, going above and beyond to exceed expectations for all our customers.